Canon G3100 Error 5b00

  1. Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen

If you cannot proceed beyond the Printer Connection screen or the Connect Cable screen, check the following.

  1. Check1Make sure USB cable is securely plugged in to machine and computer.

    Connect the machine and the computer using a USB cable as the illustration below.The USB port is located at the back of the machine.

    2. Check the items below only if you cannot proceed beyond the Printer Connection screen.

  2. Check2Follow procedure below to connect machine and computer again. Microsoft office language pack.

    Important

    • For Mac OS, make sure the lock icon is on the lower left of the Printers & Scanners screen (Print & Scan screen in Mac OS X v10.8 or Mac OS X v10.7).

      If the icon (locked) is displayed, click the icon to unlock. (The administrator name and the password are necessary to unlock.)

    1. Adobe premiere pro 2018 yosemite. Turn off machine.

    2. Unplug USB cable from machine and computer and connect it again.

    3. Turn on machine.

  3. Check3If you cannot resolve problem, follow procedure below to reinstall MP Drivers.

    1. Click Cancel.

    2. Click Start Over on Installation Failure screen.

    3. Click Exit on Start Setup screen and finish setup.

    4. Turn off machine.

    5. Restart computer.

    6. Make sure you have no application software running.

    7. Autocad electrical 2014 with. Redo setup according to instructions on Canon website.

      Note

      • For Windows, you can use the Setup CD-ROM to redo setup.

Mar 15, 2021 To obtain your service options, please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below: https://mycanon.usa.canon.com.

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  • Canon G serials problem code 5B00 mean the waste ink counter overflow, you should be reset Canon G serials Waste Ink Counter (clear Waste Counters).
  • New WIC Reset Utility Version V5.0.10 support all Canon G series models: Canon G1000, G1100, G1400, G1900. Canon G2000, G2100, G2400, G2900. Canon G3000, G3100, G3400.